Transfers

ACAT – ACCOUNT TRANSFERS 

ACAT – ACCOUNT TRANSFERS CHECKLISTTN3  

1)  Receive a copy of statement for the assets client wishes to transferTN4 

2)  Complete proprietary liquidation letter if client holds proprietary fundsTN4 

3)  Complete new acccount application if account not already set upTN5 

4)  Complete journal request letter – if applicableTN5 

5)  Complete account transfer form (ACAT)TN6 

6)  Copy paperwork and overnight to appropriate department or companyTN6 

7)  Schedule on calendar to track each transferTN6 

8)  Upon receipt of assets, make notations in contact management system and complete the calendar tracking itemTN7 

9)  Notify advisor transfer of assets receivedTN8 

10) Notify client transfer of assets receivedTN8 

11) File copies of all corresponding paperwork in client’s fileTN8 

 

NON-ACAT – ACCOUNT TRANSFERS 

NON-ACAT – ACCOUNT TRANSFERS CHECKLISTTN9 

1)  Receive a copy of statement for account client wishes to transferTN10 

2)  Complete new account application if account not already set upTN10 

3)  Complete journal request letter – if ApplicableTN10 

4)  Complete account transfer formTN11 

5)  Copy paperwork and overnight to appropriate department or companyTN11 

6)  Schedule on calendar to track each transferTN11 

7)  Upon receipt of assets, make notations in contact management system and complete calendar tracking itemTN12 

8)  Notify advisor transfer of assets receivedTN13 

9)  Notify client transfer of assets receivedTN13 

10) File copies of all corresponding paperwork in the client’s fileTN13 

 

OUTGOING TRANSFERS 

OUTGOING TRANSFERS CHECKLISTTN14 

1)  Notify the advisor of the client’s desire to transfer assets outTN15 

2)  Advisor contacts the client to attempt to conserve the assetsTN15 

3)  If a full transfer, send the client the outgoing accounts exit letter and the outgoing account surveyTN15 

4)  Schedule on calendar to track outgoing transferTN17 

5)  In contact management system, change client statusTN17 

6)  Cancel any birthday or anniversary gifts already orderedTN18 

7)  Pull client file and store with closed accounts for the yearTN18 

8)  If a partial transfer, make a note i contact management system referencing account(s) and date transferred outTN18 

9)  Schedule on calendar to track outgoing transferTN19 

10) Change client rating in contact management system if applicableTN19 

 

 

ANNUITY TRANSFERS 

ANNUITY TRANSFERS CHECKLISTTN21 

1)  Receive copy of statement for annuity client wishes to transferTN21 

2)  Complete annuity applicationTN21 

3)  Complete 1035 exchange/transfer formTN21 

4)  Client receives prospectus and completes prospectus receiptTN21 

5)  Complete any additional paperwork requiredTN21 

6)  Copy paperwork and overnight to appropriate department or companyTN21 

7)  Schedule calendar to track each transferTN22 

8)  Upon receipt of annuity policy, make notation in contact management system and complete calendar tracking itemTN21 

9)  Notify advisor when annuity policy receivedTN23 

10) Notify client when annuity policy receivedTN23 

11) Mail variable policy receipt mailed to Client letter, annuity policy and policy       receipt to clientTN23 

12) Schedule on calendar to verify receipt of policy receiptTN25 

13) File copies of all corresponding paperwork in the client’s fileTN25 

TABLE OF CONTENTS 

Resources

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TEMPLATE 1: Transfers