Transfers
ACAT – ACCOUNT TRANSFERS
ACAT – ACCOUNT TRANSFERS CHECKLISTTN3
1) Receive a copy of statement for the assets client wishes to transferTN4
2) Complete proprietary liquidation letter if client holds proprietary fundsTN4
3) Complete new acccount application if account not already set upTN5
4) Complete journal request letter – if applicableTN5
5) Complete account transfer form (ACAT)TN6
6) Copy paperwork and overnight to appropriate department or companyTN6
7) Schedule on calendar to track each transferTN6
8) Upon receipt of assets, make notations in contact management system and complete the calendar tracking itemTN7
9) Notify advisor transfer of assets receivedTN8
10) Notify client transfer of assets receivedTN8
11) File copies of all corresponding paperwork in client’s fileTN8
NON-ACAT – ACCOUNT TRANSFERS
NON-ACAT – ACCOUNT TRANSFERS CHECKLISTTN9
1) Receive a copy of statement for account client wishes to transferTN10
2) Complete new account application if account not already set upTN10
3) Complete journal request letter – if ApplicableTN10
4) Complete account transfer formTN11
5) Copy paperwork and overnight to appropriate department or companyTN11
6) Schedule on calendar to track each transferTN11
7) Upon receipt of assets, make notations in contact management system and complete calendar tracking itemTN12
8) Notify advisor transfer of assets receivedTN13
9) Notify client transfer of assets receivedTN13
10) File copies of all corresponding paperwork in the client’s fileTN13
OUTGOING TRANSFERS
OUTGOING TRANSFERS CHECKLISTTN14
1) Notify the advisor of the client’s desire to transfer assets outTN15
2) Advisor contacts the client to attempt to conserve the assetsTN15
3) If a full transfer, send the client the outgoing accounts exit letter and the outgoing account surveyTN15
4) Schedule on calendar to track outgoing transferTN17
5) In contact management system, change client statusTN17
6) Cancel any birthday or anniversary gifts already orderedTN18
7) Pull client file and store with closed accounts for the yearTN18
8) If a partial transfer, make a note i contact management system referencing account(s) and date transferred outTN18
9) Schedule on calendar to track outgoing transferTN19
10) Change client rating in contact management system if applicableTN19
ANNUITY TRANSFERS
ANNUITY TRANSFERS CHECKLISTTN21
1) Receive copy of statement for annuity client wishes to transferTN21
2) Complete annuity applicationTN21
3) Complete 1035 exchange/transfer formTN21
4) Client receives prospectus and completes prospectus receiptTN21
5) Complete any additional paperwork requiredTN21
6) Copy paperwork and overnight to appropriate department or companyTN21
7) Schedule calendar to track each transferTN22
8) Upon receipt of annuity policy, make notation in contact management system and complete calendar tracking itemTN21
9) Notify advisor when annuity policy receivedTN23
10) Notify client when annuity policy receivedTN23
11) Mail variable policy receipt mailed to Client letter, annuity policy and policy receipt to clientTN23
12) Schedule on calendar to verify receipt of policy receiptTN25
13) File copies of all corresponding paperwork in the client’s fileTN25